Notation based on the Act on Specified Commercial Transactions
| Distributors | Pack a Dilly Japan LLC |
| Responsible Party | Representative Kyoko Sakai |
| Address | 〒1500043 1-10-8 Dogenzaka, Shibuya-ku, Tokyo Shibuya Dogenzaka Tokyu Building 2F-C |
| Telephone Number |
080-8416-9126 Reception hours 10:00-18:00 If you are outside the reception hours, please contact us by e-mail. |
| email address | info@packadilly.co.jp |
| home page | https://packadilly.co.jp |
| Selling Price of products | Please refer to each product page |
| Necessary charges other than products |
Shipping Free delivery for orders of 5,000 yen (incl. tax) or more (excludes Okinawa & remote islands) Free delivery for orders of 10,000 yen (incl tax) or more for Okinawa & remote islands. For orders less than ¥5,000 & ¥10,000 respectively, the following delivery charges apply:
If the total of the three packing dimensions (width + depth + height) is 160 cm or more, an additional fee may be charged. In this case, we will contact you by email for your response. For oversized products or products on promotion, these prices may vary. The actual price will be provided at checkout. If the parcel needs to be re-delivered or returned due to your absence, or if you request that the parcel be forwarded to an alternative address, an additional charge may be incurred. |
| Payment Methods | Credit Cards, Paypal, Pre-Pay, Convenience Stores, ApplePay, Google Pay, PayPay |
| Payment Terms |
Credit card payment: Payment is confirmed when the product is ordered. |
| Delivery time of goods | After confirming your payment, it will be around 5 to 10 days from the confirmation of your order, except for some products. If there is a longer delay, we will inform you in advance by email. |
| Returns & Exchanges |
Returns and exchanges are possible only within 14 days after the item arrives. The shipping fee will be borne by us if the product is defective, and by the customer in the case of return or exchange due to the customer's convenience. |